Richard, an unemployed 55-year-old, arrives 3 minutes late for his appointment at a job centre. An advisor, stifled by the limits of the system she works in, has no choice but to penalise him for his tardiness.
Overview：Richard, an unemployed 55-year-old, arrives 3 minutes late for his appointment at a job centre. An advisor, stifled by the limits of the system she works in, has no choice but to penalise him for his tardiness.
