Staffers are asked to contribute hair for the Locks of Love charity; BWI's "Maryland One" aircraft is unveiled and Southwest chairman Herb Kelleher attends the ceremony; unhappy travelers learn that their flight has been oversold; and an elderly passenger is missing.
A man misses his flight while traveling to meet his wife; a woman is intoxicated; an airline computer won't accept a woman's ticket; a group of Chinese businessmen learn that their flight has been oversold.
A passenger misses his flight, but his medication is on board the plane; a woman becomes angry when she learns that her flight was oversold.
A former Miss Delaware travels to Chicago for a pageant, but she's afraid of flying; a woman can't find her son; and two wedding planners miss a flight.
Gina has her first experience as a flight attendant, and runs into some turbulence; the police are called in over a spitting incident; a group of women causes a commotion; and a couple are suspected of being intoxicated.
Gina enrolls in a flight-attendant training program; comedian Buzz Sutherland travels to a show; a woman's flight is delayed by maintenance problems; a family is missing some of their bags.
An intoxicated man is removed from a flight; a flight is halted due to mechanical failure; and a woman misses her connection by seconds.
A man misses his flight because he didn't hear the announcement; a traveling Vietnam vet needs a shower and a change of clothes; Red Sox fans want to travel back to Boston, but the flight is oversold.
Love stories are presented. Included: a Southwest employee and his fianceé travel to Las Vegas to get married; a passenger prepares to make a marriage proposal; a man meets a woman to whom he proposed over the phone and has never seen.
A passenger is accused of impersonating an NYPD officer; a woman misses her flight; a woman learns that her dog is not allowed on a flight. Also: angry travelers.
A passenger with a peanut allergy develops a rash; two women miss their flight while hanging out at the bar too long; a man has to get to New York City as soon as possible when he learns that his wife has gone into labor. Also: cancelled and over-booked flights.
A woman's M&Ms memorabilia is ruined in baggage handling; gasoline is detected in the backpack of a camper; a woman who went on a shopping spree needs help with her bags.
A group of young Americans travels to Mexico to aid needy villagers; a couple's flight to Las Vegas leaves without them; a woman is told she's too intoxicated to board her flight; and two men who don't speak English get off their flight at the wrong airport.
A rodeo star stops in Houston; a woman misses her flight; an irate passenger is held up by security.
The weather causes a variety of problems. Included: a lightning strike makes two planes malfunction; fog causes delays. Also: a missed flight.
Ballroom dancers practice at the airport while waiting for a flight that will take them to a competition; a man's electric guitar is missing; an inebriated man is not allowed to board his flight.
A passenger dreads flying, and it's been 20 years since her last flight; four Russian travelers miss their flight; a man discovers that he's at the wrong airport.
A woman misses her flight; an elderly woman needs to travel with oxygen, but she isn't allowed to take it on her flight; a 108-year-old woman travels with her daughter. Also: ticket problems.
A poker champ heads to Las Vegas for a competition and meets fellow players on the plane; and a woman misses her flight and an important business meeting.
A dancer heads to Las Vegas to become a performer; a woman's bag is damaged on a trip to Arizona; a matron of honor could miss her flight to the wedding. Also: a mix-up involves Yolanda's grandmother, who is traveling to Sacramento.
April Fool's pranks confound the staff. Included: comedian Rickey Smiley fakes a sight impairment to get priority boarding; a man claims people are stepping on his invisible wife.
A Beatles tribute band is late for a flight that will take them to a concert; passengers are angry over a delayed flight.
Two friends travel to celebrate Mardi Gras; a woman loses track of her companion; two quarreling passengers are blocked from boarding their flight.
Ghost Chasers International president Patti Starr travels to investigate a paranormal sighting. Also: an angry passenger.
A flight instructor is delayed by security, forcing his pupils to wait; a passenger loses her ticket.
An elderly passenger becomes ill on a flight; a flight attendant reunites with a passenger whose life she saved by using CPR; an inebriated man passes out; a woman becomes irate over missing her flight.
