After a jetliner crashes Melinda faces the overwhelming task of helping hundreds of passengers crossover. While Melinda faces this task she finds that the “Wide Brim Man” is working against her. Melinda must also try to work with the crash investigators who are trying to find out how Melinda knew that the plane was going to crash.
Melinda must help the ghost of an African-American man who had been attacked and killed by a white co-worker in the 1970's. The ghost is haunting the prosecutor who had enough evidence but still failed to file charges against the white co-worker. Melinda tries to help the ghost find justice and help his son to change his racist views before they're passed on to the next generation.
Melinda Gordon just got married; during the dinner she sees something being drawn on the window and she knows it's a ghost. But for the first time, the ghost comes inside her house and that unsettles her. Despite being afraid, she tries to help him reunite with his family and pass along the message he needs her to say.