A frantic Jack carries out forensic examinations on the spot where Nikki disappeared. With Thomas at the airport ready to come out and help, but still 24 hours away and no leads left to follow, Jack receives a text message containing a mysterious phone number. However when Jack calls through, expecting to hear from Nikki's captors, he is shocked at who answers the phone.
Nikki travels to Mexico to attend the funeral of Luisa, a former intern at the Lyell Centre who was murdered in a carjacking in her native country. She soon stumbles across the post-mortem report and realises that the body is not that of her ex-colleagues. Assisted by Dr Eva Vasquez and fired up with the idea that Luisa might still be alive, Nikki and Jack trace her last-known movements and are led to a farm where a cartel massacre was carried out.