The owners of the Gateway Restaurant and Lodge, located near Sequoia National Park in California, hear complaints of unauthorized parties taking place inside their vacant cabins.
Charles has a repeat customer when the owner of Capo's Speakeasy in Las Vegas, who the team helped in the past, requests a sting operation on his personal chef.
Charles and his team investigate Lenny's Deli in Los Angeles after the owner expresses concerns that his new baker is taking artistic license with customer cake orders. However, it's discovered that there are bigger problems hurting this business.
In the Season 9 premiere, the owner of Corbin Bowl in Tarzana, Cal., contacts Charles for help after hearing complaints about rowdy customers. An investigation reveals that employees are condoning reckless behavior.