In Biddulph, Staffordshire, Phil hopes to help Mark and Denise James find a buyer for their three bed semi. It's been on the market for almost a year. Phil discovers a house full of clutter and belongings, a bathroom that's seen better days, and a huge garden complete with cows and a price tag to match.
Phil travels to Worthing, on a mission to sell beside the seaside. He's tasked with helping Victoria and Michael shift the grand Victorian house they've called home for the past 30 years. The property is wearing them out and they want to downsize. The trouble is, the interior is as tired as they are and buyers just aren't biting.
Phil travels to Tunstall in Kent, to the country cottage of Sarah Sewells and Andrew Morris. The couple bought the house two years ago with money they inherited, but with marriage on the horizon, they'd love to move to a bigger family house. But after three months on the market, is it Andrew's botched DIY jobs that are holding the property back?
Phil visits Swanscombe in Kent and the childhood home of Chris Fuller. Chris was born in the house and 38 years later he still lives there with his wife Laura. With a baby on the way it's finally time to cut the family ties to the property and move to a bigger place. That's if they can persuade someone to buy.
Phil travels to Northwich in Cheshire, taking on a family who have outgrown their home. With their three-year-old daughter sleeping on the landing, Adrian and Cheryl Donati are desperate to move to a bigger house so each of their four children can have a room of their own. As well as the bed at the top of the stairs, Phil discovers a houseful of clutter and toys and a mouldy bathroom.
Phil travels to Fleckney in Leicestershire, taking on a house with impressive outbuildings but an unimpressive list of potential buyers. After nearly 16 months on the market but no more than ten viewings, owners Robin and Marie are at their wits' end. Phil discovers an unloved home, complete with damp stains and a bright pink hallway.
Phil takes on a two bed terrace in one of the toughest property markets in the UK as he heads to Syston in the East Midlands. Dan and Lisa are desperate sell up and move closer to work and family but their house just won't budge. Phil has a snoop around, and discovers a boring garden in need of a good dose of TLC and an even bigger dose of weed killer, a living room that looks more like a crèche, and a dog that doesn't know where to do its business.
Phil visits Billericay in Essex, where Julie and her four sons are struggling to keep up with their demanding home Secret Agent Phil takes a look around while the family are out, and discovers a health hazard in the kitchen, a terrible toilet, beaten up bedrooms and a garden that all potential buyers have turned their noses up at. He gives the family advice on how to get their home ready for his open viewing two weeks later. But getting the house ready is going to be a job that pushes the family to their limits...