When an article is published revealing The Bureau Underground to the public, Merv asks Leroy to interrogate his coworkers to find out who may have leaked the information. Meanwhile, Max's parents arrive at the Bureau to express their concern about his career choice, and Ava gets closer to solving the mystery of who bugged the office.
When new cases become few and far between at the Bureau, Max obsesses over his multiverse theory and Leroy grows restless - until they discover a suspicious wire in the office that they think might be a secret surveillance system. They enlist the whole team to help uncover its source. Meanwhile, a customer arrives at the Bureau's facade looking to purchase wire coat hangers and everyone must take turns distracting him from the chaos below.
Max and Leroy invite Annie to tag along on their next case, as she is an expert on the killer creature they are trying to find, but Max's survival skills are put to the test when they lose their way in the woods. Back at The Bureau Underground, Barry proves himself an asset in solving Captain LaFrey's dating struggles.
When a pair of smug actors, Chaz and Jared, from the ghost-hunting show "Ghost Studz," accidentally stumble upon real paranormal activity, Max and Leroy must go undercover on set at an abandoned mental hospital to save them. Leroy resents the "perks" the actors get with their fame, realizing he and Max will never enjoy the same benefits working in a top-secret bureau. Meanwhile, Barry demands some perks of his own.
While Captain Lafrey is out, Annie installs a smooth-talking Artificial Intelligence, "Sam," to manage the office, but Max and Leroy are put to the test when "Sam" turns out to be an evil and powerful force trying to take down the Bureau Underground. All the while, Max is jealous when Leroy makes a new friend.
LaFrey's boss, Director Romslo, puts the whole office on lockdown when a deadly amphibious creature escapes in The Bureau Underground, giving Max and Leroy only 30 minutes to eliminate the threat. The creature's first victim is everyone's favorite coworker, Bob. Unbeknownst to the team, the Sparkletts water boy is locked in the building with them, as well. Amidst the chaos, Leroy starts to suspect that Annie has a crush on Max.