A look at the difficult conditions paramedics face during the winter months, including a woman who's crashed on the M6 and a man found face down in the snow.
A look at how the speed a patient receives treatment can affect their chance of survival, including a man with severe chest pain and an unresponsive baby.
A look at some of the cases where the first 60 minutes of care is critical, including a woman struggling to breathe and a schoolgirl who has collapsed.
Paramedics must deliver a baby in their ambulance. A boy falls awkwardly on a trampoline. And, paramedics in Birmingham race to help a baby in cardiac arrest.
A look at some of the abuse paramedics are faced with, including a hoax call out to a baby and some of the verbal and physical assaults they experience.
In Nuneaton, paramedics are called to a 17-year-old who has been injured on a rugby pitch. A holiday on a narrowboat ends badly when a man falls awkwardly, and paramedics suspect he may have a punctured lung.
A look at some of the heart attack cases the paramedics are faced with, including a truck driver who's collapsed and a man whose fishing trip is cut short.
A look at some of the road traffic collisions the West Midlands paramedics face, including a cyclist who's collided with a lorry and a motorbike crash.
A look at some of the major trauma cases the West Midlands Ambulance Service paramedics face, including a newborn baby who's not breathing and a man who's been thrown off a horse.