It's the day of the big promotion and head office is coming down to make the big announcement.

That one dreaded time of year - Stocktake. The staff are made to stay back for Stocktake the night of Shaun's Son's Birthday party. Winston and Tess are forced to talk their issues out.

There is a shoplifter on the loose and Adam, Brett and Vish decide to take matters into their own hands.

Shaun lands in hot water after helping out a single mother. The staff are baffled as to how human excrement ended up in the store.

Tess deals with sexism from customers and co workers. Chris Woods comes down from head office to inspire the staff.

Shaun deals with an angry customer.

Shaun gives us an introduction to Electroworld, and lands in hot water after giving a customer a piece of his Mind. Meanwhile Winston seeks relationship advice from self proclaimed "ladies man" Brett.