This episode focuses on the Duty Operations Managers (DOMS). Mick attends a suspected terrorist incident at a consulate, newly promoted Joe goes to the scene of a factory explosion that has left one man with 40 per cent burns to his body. Brian recalls the Victoria fires as he treats firefighters at a north western Sydney bushfire.
The crews attend the scene of an explosion at a worksite, which has left three men with burns and smoke inhalation, a motor vehicle accident involving two cars, a young girl who has fallen from a horse, and a man with a sore finger. Sisters Sam and Tammie receive a surprise when a suspected deceased patient is found alive and well.